CONSUMER RIGHTS

Our company offers consultancy in the procedures started by the consumers before the claiming entities and INDECOPI, as a consequence of the consuming relations between them and the companies. Our clients receive the best administration of their cases in which we prioritize the procurement of efficient and immediate solutions in:

• Complaints and defense in procedures followed as a consequence of supposed infringements to the consumer’s protection regulations, related with several sectors of the market such as medical praxis, products, transportation, education, banking and financing services, real estate, etc.
• Legal products which include the representation of several procedures related to the same infringed behavior.
• Immediate and efficient suggestions in specific cases where the use or application of alternative legal means of controversial solutions are convenient.
• Training to the personnel of different areas of the company in order to prevent them to commit consumer’s infringement due to lack of information.